We do require a complimentary temperament evaluation to be completed for any new guest or inactive long-term returning guest prior to daycare and boarding. If your pet has been inactive in our system for 12 months or longer, please call the office or email to see if you will need to use the above button for Guest Registration. Once received, we will send our updated waivers and set up a re-evaluation to ensure we are still the best fit. _{^{Re-evals will have a fee per guest see Rates tab.}}

Keep in mind that we will need a copy of shot records from your vet clinic for any guest coming to visit us, including Rabies, Bordetella, and 5-Way Vaccine (DHLPP), unless you have uploaded them with the information on the link above. All dogs must have complete set of records prior to coming. We do not accept puppies that have not completed their full puppy shot series that includes Rabies as well.

All clients must have their dogs altered by the age of 1 year old.

EVALUATION WALK THROUGH PROCESS FOR NEW GUESTS & RE-EVALS

The evaluation for new guests begins the moment they walk through our doors. Every step helps us understand your dog’s comfort level, behavior, and personality so we can ensure the best fit for our environment.

1. Initial Arrival – We observe how your dog responds during hand-off from parent to attendant, including leash behavior while walking through the hallway to their room.
2. Kennel Introduction – We watch how they settle while being unleashed and their behavior in the kennel.
3. Hallway & Yard Transition – Your dog is guided past other guests to the yard, giving us a chance to see reactions to new sights and smells.
4. First Yard Time – We observe their comfort level with the attendant, monitoring body language and confidence over the first 30–60 minutes.
5. Guest Match – If ready, your dog may be introduced to another guest with a similar energy and temperament. We carefully watch how they interact and adjust together in the yard.
6. Return Routine – After playtime, we guide them back to their kennel, offer a house treat (or one you’ve provided), and note how they transition.
7. Second Attendant Introduction – Your dog will meet another staff member so we can see how they adjust to new people.
8. End-of-Day Release – Finally, we observe how they react during pick-up and hand-off back to you.

Throughout the process, our team takes notes and provides you with a report summarizing what we observed. If at any point we feel your pup may not be the best fit for our environment, we’ll communicate openly and do our best to provide suggestions for alternatives.